London | UK | England

Platform 9 3/4

Privacy Policy


This privacy policy explains how the Harry Potter Shop at Platform 9 3/4’s collects and uses your data whenever you use our photography service.

For your information and understanding, we have signage clearly displayed in Kings Cross that explains that by using our photography service you consent to the collection of your photograph being taken and kept on our online system – Mystery Box OwnCloud. We respect and protect the privacy of all of our users and take appropriate steps and measures to safeguard your personal information so that is it not passed on to any third parties.

When you have your photo taken at the Trolley at Harry Potter Shop at Platform 9 3/4 Kings Cross, please note that your image will be stored on our servers and in-store for 30 days – whether you choose to purchase your photo or not. After 30 days, your photo will be permanently deleted. If you would like your photo to be deleted sooner than this please email Please note that we require consent from a person holding ‘parental responsibility’ for all minors under the age of 16 from a parent or guardian before having their photo taken.

During the 30 day period you will be able to download your photographs online at Once downloaded, you will be the owner of these photographs. Should you need to re-download your images, they will be stored for 30 days from purchase date for you to do so. After the 30th day, your photo will be irretrievably deleted from our servers and in-store computers (Please note, we are unable to restore your photographs once they have been deleted). If you wish to delete your photograph sooner than this, you can email us

Any email address provided on this website will be used to send marketing and promotional material that we think you’ll be interested in. You can opt-out at any time.

By using this service, you acknowledge that whilst the Harry Potter Shop at Platform 9 3/4 and it’s Partners take necessary precautions to protect your photography, we are not to be held responsible in the event of a cyber attack. However, rest assured that should any security be breached or compromised in any way, we will notify you in writing.